It is our mission to provide consistent high-performance service to every
Valued Customer. We do this by following our 3-Phase Management
Process, which consists of:
Phase I (Start-up Phase):
read more phase I
Phase II (Construction Phase):
read more phase II
Phase III (Close-out Phase):
We believe that the Start-Up Phase and the Construction Phase
are completely overlooked by the Customer, no matter how
well we do, if we fail in the Close-Out Phase. Based on this
belief we feel that the project team must get some help from
a fresh support group, behind the scenes, that internally manages
the Close-Out Phase of the project. We do this to Finish Strong -
there is no room for complacency at LOTT ENERGY.
The assigned project coordinator will receive the punchlist and
work with the project manager and superintendent to aide in
expediting the completion of the punchlist. The project
coordinator will develop a punchlist matrix to track the completion,
verification and sign-off of every punchlist item.
The assigned project coordinator will schedule and set up the
video recorded owner training session(s) and assemble our test
reports - hard copy and electronic copy in book-marked pdf
Our Engineering Team has been maintaining our Asbuilts
In AutoCAD throughout the duration of the project. They have
incorporated all rfi's, asi's and any field modifications that were made
into our Asbuilt file. They also gather and consolidate the Asbuilts from our
2nd Tier Subcontractors. They also work with the project coordinator
to gather all manufacturers spare parts and extended warranty
information so that it is contained in our O&M Manuals.
Consent of Surety/Final Lien Releases
The assigned project coordinator is responsible for gathering the
Consent of Surety and all ORIGINAL Final Lien Releases from
our vendors and 2nd Tier Subcontractors.
Once the project is complete and the Owner is occupying their
new facility; we begin the warranty period. The warranty period
is managed by our first class Service Department. They will log
all warranty issues and respond within (24) hours. Our service
technicians are dispatched in fully stocked service vans and are all
trained to work in an operating facility. Our technicians will greet the
Owners contact and explain the service that will take place so that the
Owner will be aware of the time it will take before any work begins.
Most of the Owners that receive our warranty service are so
satisfied with us that they almost always select LOTT ENERGY for
all of their ongoing electrical maintenance.